Key Responsibilities

• Consult with direct management on issues related to the branch's loan portfolio and monitor daily loan progress.
• Resolve client and employee complaints in collaboration with unit management. If necessary, quickly forward information to the relevant unit and inform employees of the decision.
• Propose initiatives to improve loan operations, develop and approve plans, and report on their implementation to management.
• Quickly prepare and provide requested reports and information from other units.
• Ensure performance is met in accordance with the branch's approved budget and plan, and provide instructions, advice, and guidance to loan officers.

Job Requirements

• Education: Bachelor's degree or higher in Finance, Accounting, or Business Administration.
• Skills:
  • Proficient in office software.
  • Strong research and analytical skills.
  • Ability to work both independently and as part of a team.
  • Creative and innovative.
  • Professional ethics.
• Soft Skills:
  • Strong cooperation, communication, and teamwork skills.
  • Leadership.
  • Complex problem-solving skills.